Bur Dubai Heritage Guesthouse

FAQs

• What types of properties does Vocaro offer?

  Vocaro offers a range of luxury rental properties, including apartments, villas, and penthouses in prime locations across Dubai.

• How can I book a property?

  You can book a property directly through our website by selecting your desired dates and completing the booking form.

• Are the properties fully furnished?

  Yes, all of our properties are fully furnished and equipped with high-end amenities to ensure a comfortable stay.

• Is there a minimum rental period?

  Yes, the minimum rental period varies depending on the property but is generally set at 3 nights.

• What is your cancellation policy?

  Our cancellation policy varies depending on the booking. Please refer to the terms and conditions at the time of booking.

• Do you offer airport transfers?

  Yes, we offer airport transfer services for an additional fee. You can arrange this at the time of booking.

• Are there any additional fees?

  Any additional fees, such as cleaning or service charges, will be clearly outlined during the booking process.

• Can I extend my stay?

  Yes, you can request to extend your stay by contacting our customer service team, subject to availability.

• Do you provide housekeeping services?

  Yes, housekeeping services are available. The frequency and extent of these services can be arranged at the time of booking.

• How can I contact customer service?

  You can reach our customer service team via email, phone, or our website's live chat feature. We're available 24/7 to assist you.