Privacy Policy

1. Introduction

At Vacoro, we prioritize your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you access our website or use our services. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information:

• Name
• Contact details (email address, phone number)
• Payment information (credit/debit card details, billing address)
• User account details (username, password)

Non-Personal Information:

• Browser type and version
• Device type and operating system
• IP address
• Pages visited on our website
• Time and date of visits
• Referring website

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

Service Delivery:

• To process bookings and reservations
• To manage user accounts and provide customer support
• To process payments and confirm transactions

Communication:

• To send you updates about your bookings
• To respond to your inquiries and support requests
• To send marketing communications (with your consent)

Improvement of Services:

• To analyze user behavior and preferences
• To enhance website functionality and user experience
• To conduct surveys and gather feedback

Legal Compliance:

• To comply with applicable laws, regulations, or legal requests
• To protect our rights and property

4. Sharing Your Information

Service Providers:

Third-party vendors who perform services on our behalf (e.g., payment processors, IT service providers).

Business Transfers:

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Legal Authorities:

To comply with legal obligations or respond to lawful requests.

With Your Consent:

We may share your information with third parties if you have provided explicit consent.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we will securely delete or anonymize it.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server facilities. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Portability:

You can request access to the personal information we hold about you and request a copy in a structured, commonly used format.

Correction:

You have the right to request corrections to inaccurate or incomplete information.

Deletion:

You can request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations).

Objection to Processing:

You can object to the processing of your personal information for direct marketing purposes.

Withdrawal of Consent:

You can withdraw your consent for us to process your personal information at any time.

To exercise any of these rights, please contact us using the contact details provided below.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant changes through email or by posting a notice on our website. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: dataprotection@Vacoro.com
• Address: Vacoro International, One Central, The Offices Building 2, 9th Floor, World Trade Centre, PO Box 9571, Dubai, UAE.
• Phone: [Insert Phone Number]